Privacy Policy

1) What we collect

Account & school info — name (or code), email, class/year level, school and role.

Student assessment data — questionnaire choices, persona matches, summaries, tips, and any plans or notes students save.

Technical & usage data — device/browser info, IP address, pages viewed, timestamps, diagnostics and security logs.

Support & comms — messages you send us, preferences.

Payments (if applicable) — processed by our payment provider; we do not store full card details.

2) How we use data

• Provide, secure, and improve the Services.
• Generate student results and display to authorised teachers/schools.
• Provide aggregated cohort insights to schools (without selling or targeting students).
• Communicate about updates or support.
• Comply with law and prevent misuse.
• Run privacy-preserving analytics and product improvement (often in aggregate or de-identified form).

We do not sell personal information and we do not use student data for targeted advertising.

3) Legal bases (where applicable)

• Contract (providing the Services);
• Consent (e.g., parent/guardian or school consent for students);
• Legitimate interests (security, service improvement, non-intrusive analytics);
• Legal obligation (e.g., responding to lawful requests).

4) Students & young people

• We work primarily with senior secondary students.
• Where required, we obtain consent via the School or a parent/guardian; as a general rule, students under 15 require such consent.
• A code may be used instead of a name to minimise personal data.
• No targeted ads, profiling for advertising, or sale of student data.

5) Sharing your information

We may share information with:

• Service providers (e.g., hosting, email, analytics) that help operate Studygram — including Laravel Cloud — under confidentiality and data processing terms;
• Schools/educators who manage their student cohorts;
• Professional advisors (lawyers, accountants) under confidentiality;
• Authorities where required by law, to protect safety/security, or our rights.

A current list of key subprocessors is available on request.

6) International transfers

If data is processed outside Australia, we use legally recognised safeguards (e.g., Standard Contractual Clauses) or equivalent measures. Details available on request.

7) Retention

We retain personal information only as long as needed for the purposes above and to meet legal requirements. Schools can request deletion of student accounts; students may also request deletion where applicable.

8) Security

We take reasonable technical and organisational measures (encryption in transit, access controls, logging, regular reviews). No system is 100% secure.

9) Your choices & rights

Depending on your location, you may have rights to access, correct, delete, download, or restrict processing of your personal information.

• Students should generally route requests through their School for verification.
• Others can contact info@studygram.com.au.

10) Cookies & similar tech

We use essential cookies for login and security and optional analytics cookies to improve the product. Use the cookie banner to manage preferences or adjust your browser settings.

Cookie categories

• Essential: required for login/session security.
• Analytics (optional): aggregated insights to improve Studygram.
• No advertising cookies or cross-site targeted ads.

11) De-identified & aggregated data

We may create and use de-identified or aggregated data (e.g., completion rates) to improve the Services, develop features, or share insights with schools. This data cannot reasonably identify an individual.

12) Third-party links

If we link to third-party sites, their privacy practices apply to their services.

13) Changes to this policy

We'll post any changes here with a new "Last updated" date. For significant changes, we may notify school admins in-product.

14) Contact us

Studygram PTY LTD — ABN 472 603 971
426A Glenhuntly Road, Elsternwick, VIC, 3185, Australia
info@studygram.com.au